Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing excellent support without delay is our high priority, so we support each cloud hosting plan with a 1–hour ticket solution guarantee. At the time you present a ticket or post a message, our user help support staff will do their best to generate the most acceptable solution to your problem and to offer you assistance promptly.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us at any time necessary. Our team of qualified professionals is going to be online for you 24x7x365 to respond to all of your issues and to address any trouble you might have. You also can send us a technical support ticket from the wcec Web Control Panel or drop an email message whenever. Moreover, on working days, you can easily ring us or use the live chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • We have integrated a substantial know–how base into the Control Panel to enable you to have valuable step–by–step details whenever you want. Each section of the Control Panel has its own contextual guide area offering a selection of how–to articles. We have also prepared videos to give you a better visual representation of just how to perform any presented procedure.