A lot of users who begin using their first hosting account, or change companies, usually have enquiries with regard to how specific procedures are accomplished or bump into obstacles when setting up different things like emails, site settings, and so on. That is the reason why, some web hosts have compiled documentation with the most frequently asked questions and problems in order to help their customers receive info swiftly and easily. Consequently, the help desk support staff members can spend more time on real issues that particular clients may be encountering, as the solution for the minor things will be available on the Internet and clients will be able to easily tackle them without touching base with the client care team. Having in-depth documentation is very important, particularly for new customers with no past experience at all, since the hosting service involves a large amount of functions and lots of people can get baffled about what action to take. A good information repository can both help you perform the tasks that you want and discover how the web hosting service functions in general.
Extensive Online Documentation in Cloud Hosting
If you get a cloud hosting account from us, you’ll acquire access to our extensive online help documentation where you will find info on more or less everything connected to our web hosting packages. The topics vary from how to set up an email address on your cell phone, to how to accomplish different things using an .htaccess config file. The articles are written in an easy-to-understand way and offer elaborate guidelines on how to carry out a specific task in your Hepsia hosting Control Panel. You can also find info that’s not directly associated with Hepsia, for example one that concerns apps on your desktop computer. The complete collection of articles will be located in the Help section of the Control Panel, but those that are related to a specific section can be accessed on the spot. Given the fact that we have included as many topics as possible, you’ll be able to get to know more or less everything connected with your account.
Extensive Online Documentation in Semi-dedicated Servers
We have compiled an in-depth knowledge base for all our current and prospective customers, so in case you purchase a semi-dedicated server package from our company, you will be able to find any information that you need at any moment. We have numerous educative articles, which will help you better understand what is happening in your semi-dedicated server account – "What’s PHP?" and "What are file permissions?" are only two examples. Our instructive guides will help you accomplish anything you wish – unzip an archive, import a MySQL database, redirect a domain, etc. Also, we’ve also got troubleshooting instructions, which will permit you to find out what induces a given problem and the potential solutions for it. In case you cannot send e-mail messages or your domain returns an HTTP 500 error message, for example, you can check our knowledge base and recover the issue instantaneously. You can access the articles through any section of the Control Panel, as well as through the dedicated Help section.